Using placeholder tokens

Placeholder tokens are special markers used in email notifications, thank you pages, and payment descriptions, which are automatically replaced with dynamic content.

They allow you to personalize these elements by including specific user or transaction details, such as a customer's name or payment amount, that vary for each instance. These tokens help in customizing the communication to be more relevant and engaging for each recipient.


Here is the complete list of placeholder tokes:

Placeholder name Description
%CUSTOMERNAME% Customer’s cardholder name
%CUSTOMER_EMAIL% Customer’s email address
%CUSTOMER_TAX_ID%

Customer’s tax ID


(One-time payment forms, subscription forms)

%STRIPE_CUSTOMER_ID% Identifier of the Stripe customer
%NAME% Name of your WordPress blog
%FORM_NAME% Name of the form used to make the transaction
%DATE%

Current date


Uses the preferred date format of Wordpress

%TRANSACTION_ID%

ID of the Stripe object created in the transaction


(One-time payment form and donation form: Payment Intent,

Subscription form: Subscription, Save card form: Customer)

%AMOUNT%

Gross payment amount


Used on one-time payment, donation, and subscription forms as well.


For the initial recurring charge, it’s the sum of plan amount and setup fee.

For subsequent recurring charges, it’s plan amount.

%PRODUCT_NAME%

Name of product purchased


(One-time payment forms only)

%PLAN_NAME%

Name of the subscription plan


(Subscription forms only)

%PLAN_QUANTITY%

The number of subscription plans purchased.


(Subscription forms only)

%PLAN_AMOUNT%

Gross amount of the subscription plan


(Subscription forms only)

%PLAN_AMOUNT_TOTAL%

Gross subscription amount

= PLAN_AMOUNT × PLAN_QUANTITY


(Subscription forms only)

%PLAN_AMOUNT_GROSS%

Gross amount of the subscription plan


(Subscription forms only)

%PLAN_AMOUNT_GROSS_TOTAL%

Gross subscription amount

= PLAN_AMOUNT_GROSS × PLAN_QUANTITY


(Subscription forms only)

%PLAN_AMOUNT_NET%

Net amount of the subscription plan


(Subscription forms only)

%PLAN_AMOUNT_NET_TOTAL%

Net subscription amount

= PLAN_AMOUNT_NET × PLAN_QUANTITY


(Subscription forms only)

%PLAN_AMOUNT_VAT%

Tax amount of the subscription plan

It’s zero if no tax is applied or tax rate is zero.


(Subscription forms only)

%PLAN_AMOUNT_VAT_TOTAL%

Tax amount of the subscription

= PLAN_AMOUNT_VAT × PLAN_QUANTITY

It’s zero if no tax is applied or tax rate is zero.


(Subscription forms only)

%SETUP_FEE%

Gross setup fee of the subscription plan


(Subscription forms only)

%SETUP_FEE_TOTAL%

Gross setup fee

= SETUP_FEE × PLAN_QUANTITY


(Subscription forms only)

%SETUP_FEE_GROSS%

Gross setup fee of the subscription plan


(Subscription forms only)

%SETUP_FEE_GROSS_TOTAL%

Gross setup fee

= SETUP_FEE × PLAN_QUANTITY


(Subscription forms only)

%SETUP_FEE_NET%

Net setup fee of the subscription plan


(Subscription forms only)

%SETUP_FEE_NET_TOTAL%

Net setup fee

= SETUP_FEE_NET × PLAN_QUANTITY


(Subscription forms only)

%SETUP_FEE_VAT%

Tax amount of the subscription plan’s setup fee

It’s zero if no tax is applied or the tax rate is 0%.


(Subscription forms only)

%SETUP_FEE_VAT_TOTAL%

Tax amount of the subscription’s setup fee

= SETUP_FEE_VAT × PLAN_QUANTITY

It’s zero if no tax is applied or the tax rate is 0%.


(Subscription forms only)

%PRODUCT_AMOUNT_GROSS%

Gross amount of the one-time payment.


(One-time payment forms only)

%PRODUCT_AMOUNT_TAX%

Net amount of the one-time payment.


(One-time payment forms only)

%PRODUCT_AMOUNT_NET%

Tax amount of the one-time payment.

It’s zero if no tax is applied or tax rate is zero.


(One-time payment forms only)

%BILLING_NAME% Billing name
%ADDRESS1% Billing address line 1
%ADDRESS2% Billing address line 2
%CITY% Billing address city
%STATE% Billing address state (or region/county)
%ZIP% Billing address zip (or postal) code
%COUNTRY% Billing address country
%SHIPPING_NAME% Shipping name
%SHIPPING_ADDRESS1% Shipping address line 1
%SHIPPING_ADDRESS2% Shipping address line 2
%SHIPPING_CITY% Shipping address city
%SHIPPING_STATE% Shipping address state (or region/county)
%SHIPPING_ZIP% Shipping address zip (or postal) code
%SHIPPING_COUNTRY% Shipping address country
%INVOICE_URL%

Link to the downloadable PDF invoice of the payment.


(One-time payment forms, subscription forms)

%INVOICE_NUMBER%

Unique identifier of the invoice.


(One-time payment forms, subscription forms)

%RECEIPT_URL%

Link to the downloadable PDF receipt of the payment.


(Subscription forms only)

%COUPON_CODE%

Name of the coupon code applied.


(One-time payment forms, subscription forms)

%DONATION_FREQUENCY%

Frequency of a recurring donation.


(Donation forms only)

%IP_ADDRESS% IP address of the customer
%CUSTOMFIELD1% Custom field 1 value
... Custom field x value
%CUSTOMFIELD10% Custom field 10 value
%CARD_UPDATE_SECURITY_CODE%

Security code generated by the Manage Subscriptions page.

It’s used to securely log in the subscriber.

%USERNAME%

User name of the new website member.


(WP Full Members only)

%PASSWORD%

Password of the new website member.


(WP Full Members only)

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